FAQs & Shipping
Our web shop default currency is GBP.
Orders are processed in NZ Dollars.
All other currencies are approximate conversions powered by Yahoo Finance.
Conversion rates are updated hourly but due to minor currency fluctuations the final purchase price may vary slightly from the price displayed.
We accept major credit cards and PayPal.
We do not receive your credit card details at any stage in the purchase process.
Should you prefer to make a transaction manually, please phone us on 0064-3-27526-2894 during business hours 10-6pm daily (NZST).
We can accept your details over the phone.
Within 3 business days of purchase we’ll send you an NZ Courier Tracking Number.
Delivery: International in 6-9 days
Local NZ and Australia in 3 days
Courier for most shipping: NZ Post E Shipping
If you live in NZ, Australia, UK or the USA you are purchasing on a Delivery Duty Paid basis.
The prices displayed are inclusive of taxes or duties, if any.
If you live outside of these locations you are responsible and liable for all import duties, customs and local sales taxes levied by the country to which we are shipping.
Payment of any taxes/duties will be necessary to release your order from customs on arrival.
By purchasing the garment online, your are accepting responsibility for customs and duties payable upon delivery. Thank you.
We care about our products. We take great care in how we wrap and ship them.
All vests arrive in stylish and sturdy packaging to ensure their tip top condition.
Your vest will be in tissue as we have a plastic-free policy.
Need special gift wrapping? A charcoal satin ribbon by request?
We’ll come to the party.
Call us on 0064-3-27526-2894 or email us with your special request.
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Please let us know how we can assist.